What is our policy?
Smack Inc is committed to protecting the privacy of its clients and we have taken strong measures to ensure that the information we gather from you will be secure and confidential.
What information do we need and what do we do with it?
The information we need when you communicate online with Smack Inc includes your name, email address, mailing address, phone and fax. This information allows us to keep you updated on the status of your projects and ensure that we are providing you with content that you have requested.
Accuracy of personal information?
You will be able to change, alter or delete your personal information at any time. Smack Inc also makes every effort to keep all personal information it holds, including contact information and billing information, accurate, complete, and current. Smack Inc will update any changes to personal information when received, in writing, from you. If Smack Inc holds personal information about an individual which can be established by the individual to be inaccurate, Smack Inc will take reasonable steps to correct it.
How do I access my personal information?
You have the ability to access all your personal information by contacting Smack Inc at any time. If you have any questions regarding the personal information held by Smack Inc, you should, in writing, contact Smack Inc's Privacy Officer at 157 Adelaide Street West, Suite 373, Toronto, Ontario, M5H 4E7. Smack Inc will respond to any written requests within 30 days of receiving written notice. Smack Inc will keep records of enquiries and/or objections and will document their resolution. Smack Inc will conduct all investigations in a timely, fair and impartial manner.
How do we protect your information?
We make sure that every online communication with our clients meets our high standards of privacy and security. In addition, we take strong measures to protect all customer data against unauthorized access.
Do we have "cookies"?
Cookies are small bytes of information that are stored by your browser on your computer's hard drive. Smack Inc cookies allow us to recognize each returning client and their relevant information so that you do not need to input the same information more than once. We do not place any personally identifying confidential information in your cookies. In addition, cookies are not used to access information entered on the secure server. This information can only be accessed when you enter your user name and password.
Will Smack Inc share any of your personal information?
Absolutely NOT! That's why it's personal. Smack Inc will not trade, sell or rent your personal information (such as name, address, phone number, or company name) to third parties without your consent. And, we also protect your privacy by limiting employee access to and use of customer data. While we may provide statistics to outside companies about our customers, including sales and related site information, it will not include any personally identifying information.
So why do we need all that personal information? The answer is simple-it's so that we can constantly improve your relationship with Smack Inc.
Will Smack Inc change its policy?
When you use the Smack Inc web site you consent to the collection and use of your information by Smack Inc If we alter our privacy policy in any way we will post those changes here so you can be aware of anything that may affect you in the way we disclose information.
Where can I get more information?
Smack Inc takes the issue of protecting your privacy seriously. If you have any concerns, questions, or just want to tell us what you think, feel free to contact us at 416.440.4246 or via email at privacy@smackinc.com.
Last Updated: July 10 2007
